Hype Games redeem
This redeem modality is done entirely within the Hype Games redeem page, taking the end user of your store to Hype.
It is not necessary for the end user of your store to have a Hype Games account to redeem products in this mode.
Figure - Purchase flow using Hype Games redeem
Receiving the redeem link
After confirming payment for the purchase of the product, the end user must be presented with a purchase receipt page.
On that page, provide a redeem link for the end user to click and be redirected.
In addition to the link being clickable, we suggest including a "copy" button, as well as a "share" button, considering that the product may be a gift for someone else.
Figure - Purchase receipt linking to the Hype Games redeem page
To create the redirect link to the Hype Games redeem page you must follow this URL format:
redeem.hype.games/PIN number
With the redirection link containing the PIN number, you facilitate the redeem process, as the redeem validation page will carry out the entire PIN confirmation process automatically.
If you prefer to only provide the standard Hype Games redeem link (redeem.hype.games), you will need to present the PIN separately on your receipt.
Note, however, that this way your end user will be fully responsible for entering the PIN on the redeem validation screen.
Redeem PIN validation
Once the end user accesses the link provided in your store receipt, the redeem PIN validation page will open.
Depending on how your store has set up the receipt, as explained in the Receiving the redeem link topic, PIN validation will be done automatically, or your end user will first need to enter the PIN.
Figure - Hype Games redeem PIN validation page
Redeem of products with Key
If the purchase made in your store was a product that delivers an activation Key, on the Hype Games redeem page it will be necessary for the end user to enter some personal data.
These data are: name, email, CPF and date of birth.
Products that fall into this category are:
- Steam
- Sony PlayStation
- Microsoft Xbox
- Apex Legends
- Google Play
- MU Online
- Mu Legend
- Minecraft
- Lineage II
- Bomb Me -Blade & Soul
- Ragnarök Online
Figure - Hype Games redeem page for products with Key
This data can be collected automatically according to the registration of that end user in your store, appearing in the fields in the Hype Games redeem page form.
Even so, if the end user wishes, it is possible to erase the data contained in the fields so that other data can be used.
Redeem of products with game ID
If the purchase made in your store was a product that sends credits directly to the mobile game account, on the Hype Games redeem page, in addition to the personal data mentioned in the Redeem of products with Key topic, the end user will need to enter an extra data.
This data is the player's unique ID, which your end user can find within the account options within the game itself.
Products that fall into this category are:
- Free Fire
- Avakin Life
- Lord Mobile
Figure - Hype Games redeem page for products with game ID
Redeem of products with address and zip code
If the purchase made in your store was for a product that issues an invoice, on the Hype Games redeem page, in addition to the personal data mentioned in the Redeem of products with a Key topic, it will be necessary for the end user to enter some extra data.
These data are: e-mail, telephone, zip code, address, number, neighborhood, city and state.
Products that fall into this category are:
- Perfect World
- Jagex
- Joymax
- Guild wars
- Guild wars 2
Figure - Hype Games redeem page for products with address and zip code
Redeem of products with game account and server
If the purchase made in your store was a product that delivers credits directly to the online game account, on the Hype Games redeem page, in addition to the personal data mentioned in the Redeem of products with Key topic or in the Redeem of products with address and zip code topic, it will be necessary for the end user to enter some extra data.
These data are: game account and server.
The product that falls into this category is:
- Perfect World
Figure - Hype Games redeem page for products with game account
Figure - Hype Games redeem page for products with server selection
Redeem of products with external login
If the purchase made in your store was a product that requires login to the developer's platform, on the Hype Games redeem page, in addition to the personal data mentioned in the Redeem of products with Key topic, it will be necessary for the end user to click on the button login to authenticate their account.
The product that falls into this category is:
- Ubisoft
Figure - Hype Games redeem page for products with external login
Data confirmation
After entering all the necessary data mentioned in the individual topics contained in Hype Games redeem topic, the end user will be presented with a confirmation page before completing the redeem.
This way, your end user has additional validation to ensure the product or credits are delivered correctly.
Any errors in entering this data are the responsibility of the end user.
Figure - Hype Games redeem confirmation page
Cancellation policy
In the Hype Games redeeming flow, as soon as the end user presses the button to complete the redeem of the product, it will no longer be possible to request a cancellation of the purchase.
This is because from the moment the Product Key is viewed or the credit is delivered to the game account, the developers consider that the product can no longer be returned.
We suggest that this notice also be contained on your purchase receipt, as referenced in the Purchase receipt and redeem topic.